Refund policy

Thank you for shopping with Veydor. Please read this policy carefully before placing an order. By completing a purchase on our website, you acknowledge and agree to the terms outlined below.

1. All Sales Are Final

We do not accept returns, exchanges, or cancellations on any orders once they have been placed and confirmed. All sales are final. We encourage customers to review all product details, sizing information, and descriptions thoroughly before completing a purchase.

2. No Refunds

We do not offer refunds under any of the following circumstances:

  • Change of mind or buyer's remorse
  • Incorrect item ordered by the customer
  • Item not received due to an incorrect shipping address provided by the customer
  • Delays caused by the shipping carrier or customs clearance
  • Order placed by mistake

3. Damaged or Defective Items

We take quality seriously. If you receive an item that is defective or damaged due to a manufacturing error or shipping damage, you must contact us within 48 hours of delivery at [your email address] with the following:

  • Your order number
  • A clear photo or video of the damaged/defective item
  • A brief description of the issue

We will review your claim and, at our sole discretion, may offer a replacement, store credit, or other resolution. Submitting a claim does not guarantee a refund or replacement.

4. Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Veydor is not responsible for lost or stolen packages. We recommend contacting your local post office or carrier directly to file a missing package report. We are not liable for packages delivered to an incorrect address due to customer error.

5. Cancellations

Orders cannot be cancelled after they have been placed. Once an order is submitted, it enters our fulfillment process immediately. Please ensure all order details are correct before confirming your purchase.

6. Chargebacks & Disputes

By purchasing from Veydor, you agree to resolve any disputes directly with us before initiating a chargeback with your bank or payment provider. Fraudulent chargebacks will be disputed with full documentation of the order, shipping confirmation, and this policy.

7. Contact Us

If you have any questions or concerns about your order, please reach out to our support team:

Email: veydor.store@gmail.com

By placing an order, you confirm that you have read, understood, and agreed to this No Return & No Refund Policy.